2. In the menu that appears, click on the Canon Utilities folder. 3. In that folder, click on the IJ Scan Utility. 4. In the IJ Scan Utility, please make sure that the model listed at the top is"Canon MX920 series Network". Please attempt to scan. .
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Plugged the actual scanner into my system's USB port and powered it up; EVERYTHING IS WORKING BEAUTIFULLY; P.S. Be certain you have your Dr-C225II unplugged from your system during this entire process. Plugging the scanner into the USB port on my computer and powering it on was the very last step. Follow these instructions at your own risk ...
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Solved! Go to Solution. 10-22-202104:21 PM. Hello Rhimbo, You can scan to your computer using the operation panel by following the steps in the link provided HERE. If you are unable to select the name of your computer, it will mean the scanner is not set on the PC or some of the software/drivers are missing.
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If the line that is being produced only occurs when using the Automatic Document feeder (ADF) and not when making a copy via the platen glass, the issue is commonly due to a small mark or debris on the scanning glass area that lines up underneath the white vertical ADF roller. A small smudge on the platen glass can cause a"line" to be produced ...
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It is unusual that your computer only recognizes the scanner. At this point, I recommend contacting us at 1-800-OK-CANON (1-800-652-2666) for further assistance. I understand that the forum may be your preferred method of communication; however, speaking with our telephone technical support group will be very beneficial in this case.
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In response to Mcruz63. Options. 08-31-2022 03:04 PM. Hi, When you installed the Canon printer driver, it also installed a scanning program called IJ Scan Utility. Click your Windows start button and scroll down until you see a Canon Utilities folder. Open that folder and select IJ Scan Utility to open the scanning program.
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Signaler un abus. bonjour , allez dans le panneau paramètres puis périphériques et supprimer votre imprimante/scanner , déconnecter la de la prise USB , et redémarrez le pc . ensuite reconnectez la , windows devrez réinstallez les pilotes , si cela ne fonctionne pas pour le scanner ,toujours , canon à un logiciel qui fait fonctionner ses ...
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Scanner is saying it's not able to communicate and scanner is turned off. Codes 5, 156 & 69 are showing up. I've checked everything and all looks good. Please help!
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Hi, the printer has been working fine using my previous laptop. Having a new laptop I have the problem that the previous software for scanning (Canon MP Navigator EX 5.0) does not seem to be available anymore. Instead I am supposed to use My Image Garden. So I have installed this and at first sight ...
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I have a Canon PIXMA MG5320 printer. I cannot scan documents to my laptop. I have a new HP Notebook 14-dq1043cl with Windows10 (April 2020) I can print wirelessly. When I go to scan the printer tells me to"set the PC to start scanning" I go to Save/Forward and press OK to forward scanning to...
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